Privacy Policy
Last updated: April 4, 2026 | Last reviewed: April 4, 2026
This Privacy Policy explains how Trendllly collects, uses, discloses, and protects your personal information when you use our website and services. We are committed to transparency and giving you control over your data.
1. Introduction
Welcome to Trendllly ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at trendllly.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. This policy applies to all users of our Service, including content creators, marketers, and businesses.
Our Privacy Principles:
- Transparency: We are open about what data we collect and why
- Minimization: We only collect data we actually need
- Control: You have full control over your data
- Security: We protect your data with industry-standard measures
- Accountability: We take responsibility for how we handle your data
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and authentication credentials when you create an account
- Profile Information: Your name, profile picture, industry, location, preferred platforms, posting frequency, and content preferences
- Content: Any content you create, save, or input into the Service, including scripts, ideas, and saved trends
- Communications: Messages you send to us, feedback, and support requests
- Payment Information: If you subscribe to paid features, billing information is processed securely by our payment provider (we do not store card details)
2.2 Information from Social Media Platforms
When you connect your social media accounts, we collect:
- YouTube: Channel information, video analytics, subscriber counts, view counts, and public video metadata
- Instagram: Username, profile picture, follower count, following count, media count, and public post engagement metrics (likes, comments)
- Facebook Pages: Page names and IDs linked to Instagram Business Accounts
2.3 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the Service, click patterns, and interaction data
- Device Information: Browser type and version, operating system, device type, IP address, and language settings
- Log Data: Server logs, error reports, and access timestamps
- Cookies and Similar Technologies: Authentication cookies, analytics cookies, and preference cookies (see our Cookie Policy for details)
3. How We Use Your Information
- Providing the Service: Displaying analytics, trends, and insights on your personal dashboard
- Personalization: Recommending content ideas and trends based on your niche, interests, and audience
- Account Management: Managing your account, authentication, preferences, and settings
- Communication: Sending important updates about the Service, feature announcements, and security alerts (you can opt out of marketing emails)
- Improvement: Analyzing usage patterns to improve our Service, fix bugs, and develop new features
- Security: Protecting against fraud, unauthorized access, and ensuring the integrity of our systems
- AI Features: Processing your data through AI models to generate scripts, content ideas, and predictions
- Legal Compliance: Complying with applicable laws, regulations, and legal processes
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you connect social media accounts, subscribe to newsletters, or enable optional features
- Contract Performance: Processing necessary to provide the Service you requested (account creation, dashboard access)
- Legitimate Interests: Improving our Service, preventing fraud, and ensuring security
- Legal Obligation: Compliance with applicable laws and regulations
You have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
5. Data Sharing and Disclosure
We do NOT sell your personal data. We may share your information only in these cases:
- Service Providers: With trusted third parties who help us operate our Service (Supabase for database hosting, Vercel for website hosting, Google for authentication, OpenAI/Google for AI processing). These providers are contractually bound to use data only for the services they provide to us.
- Social Media Platforms: Data is shared with Meta (Facebook/Instagram) and Google (YouTube) as necessary to provide analytics and integration features
- Legal Requirements: If required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users
- With Your Consent: When you explicitly agree to share data
- Protection of Rights: To protect the rights, property, or safety of Trendllly, our users, or the public
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by relevant authorities
- Binding corporate rules where applicable
7. Data Security
We implement industry-standard security measures to protect your data:
- HTTPS/TLS encryption for all data transmission
- Secure storage of access tokens and credentials
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Rate limiting to prevent abuse
- Monitoring and logging of suspicious activities
- Data minimization practices
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security posture.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. Specific retention periods:
- Account Data: Retained until you delete your account
- Social Media Data: Deleted within 30 days of disconnecting your account
- Usage Analytics: Aggregated and anonymized after 12 months
- Communication Records: Retained for 24 months for support purposes
- Legal Records: Retained as required by applicable law
When you delete your account, we delete your data within 30 days, except where retention is required by law.
9. Your Rights
Depending on your location, you may have the following rights:
Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your data (Right to be Forgotten)
Portability
Request your data in a portable format
Restriction
Request restriction of processing
Objection
Object to processing based on legitimate interests
Withdraw Consent
Withdraw consent at any time
Disconnect
Revoke social media access at any time
To exercise these rights, contact us at privacy@trendllly.com or use the disconnect feature in your dashboard settings. We will respond within 30 days.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@trendllly.com. If we discover we have collected data from a child under 13 without parental consent, we will delete it promptly.
For users aged 13-17, parental or guardian consent is required to use the Service.
11. Cookie Details
We use cookies and similar technologies. For full details, see our Cookie Policy.
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| sb-access-token | Essential | Session | Authentication |
| sb-refresh-token | Essential | 30 days | Session refresh |
| _ga | Analytics | 2 years | Google Analytics |
| cookie_consent | Essential | 1 year | Consent preference |
12. Third-Party Services
Our Service integrates with the following third-party services, each with their own privacy policies:
- Meta Platforms (Facebook/Instagram): For Instagram account connection and data retrieval. Subject to Meta Privacy Policy
- Google: For authentication and YouTube trends data. Subject to Google Privacy Policy
- Supabase: For secure database hosting. Subject to Supabase Privacy Policy
- Vercel: For website hosting. Subject to Vercel Privacy Policy
- OpenAI: For AI content generation. Subject to OpenAI Privacy Policy
- Google Generative AI: For AI trend analysis. Subject to Google Privacy Policy
13. Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours of becoming aware of the breach
- Report the breach to relevant supervisory authorities as required by law
- Take immediate steps to contain and remediate the breach
- Provide guidance on steps you can take to protect yourself
- Conduct a thorough investigation and implement preventive measures
14. California Consumer Privacy Act (CCPA)
If you are a California resident, you have additional rights under the CCPA:
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the "sale" of your personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise your CCPA rights, contact us at privacy@trendllly.com.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
privacy@trendllly.com
Website
https://trendllly.com
We will respond to all requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
16. Frequently Asked Questions
17. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
For significant changes, we will provide additional notice via email or through a prominent notice on our Service. We encourage you to review this policy periodically.